Shipping & Returns

Shipping

Shipping costs from $3.75 within Australia (depending on parcel weight and destination). We offer free shipping for orders over $100 within Australia.

Shipping to New Zealand costs from $4.50 (depending on parcel weight and final destination). International shipping costs from $11.00.

Shipping times may take up to 5 business days for same city or nearby cities. Regional areas may take longer.

We ship using Australia Post with non-trackable shipping.

For larger orders, we may use Sendle to ship your items. Sendle is Australia’s first 100% carbon-neutral delivery service.

If you need your wraps urgently, please feel free to email us at hello@wintering.com.au and we will do our best to accommodate you.

 

Returns

We take great pride and care in handcrafting our wraps. If for some reason your wrap is faulty or defective, we will happily provide you with a refund or replacement in accordance with Australian Consumer Law. Please contact us with any questions or issues at hello@wintering.com.au. 

Unfortunately we do not offer exchanges or refunds if you change your mind.